7 Tips on How to Deal With Difficult Clients

We deal with people on a day to day basis and no two are the same. Some are easy to deal with while others need kid gloves and yet others drive you up the wall. If you are working, you are sure to encounter all kinds of clients as well. Some are controlling, others are overly demanding, some are prone to micro management, while others do not respect your time; the list can go on. Here are some tips to tackle this situation.1. Time management

It is quite possible that you might be working with more than one client. In this situation, it is imperative to keep a realistic schedule and stick to it as much as possible. Allocate time to clients as per the requirement of the project and follow it faithfully. Respect their time and make sure they respect yours. Make sure your clients respect appointments as well. 2. Communicate

Communicate regularly with the clients. Keep them posted on the progress of the projects. Give advance notices and reminders to ensure client availability at appointed times. Remember, this works both ways. This will take care of over-bearing types who refuse to admit you might have other clients to work with as well. 3. Educating clients

One of the best things you can do is educate the client about the nuances of the assignment or the project. Let them know what it takes to successfully complete it. They will appreciate your efforts and learn to respect the space you need.4. Clients with controlling mentality

The best way to deal with such clients is to bombard them with information. The more they know, the more comfortable they will feel. Keep them in the loop at all times and make sure they are personally involved. If you get lucky, you can even offload some of your supervision directly to them!5. Learn to listen

Not all clients are difficult because of their personality traits! They are always driven to be that way for a reason. Learn to ‘really’ listen to their concerns and fears and address them directly at the root. Maybe you will appreciate where they are coming from and help them to relax.6. Keep written records

It is a good practice to keep a written record of periodic progress, issues handled, communication in relation to those etc. This will help all the stake holders up to speed on the activities and will also save your back-side in case there is a problem in future. 7. It is not imperative to save all client relations

You must be sensitive to your client’s fears, anxieties and issues. However, you must learn to differentiate between clients who are difficult for a reason and clients who are taking a toll on your time and energy for no apparent reason. It is best to get rid of such clients and focus your attentions on more deserving clients.Dealing with difficult clients can be quite tricky. You need to walk the fine line between professionalism and personal involvement without getting sucked into a stale-mate situation! But with these tips you can overcome challenges to working with such clients.(c) 2007, Doug and Claudia Brown of http://www.whatisyourplan.com All rights reserved. Reprint rights granted so long as article and by-line are published intact and with all links made live.

Tips To Encourage Special Education for Children With a Learning Disability

There are many special education courses offered in school today. Whether a child needs complete special education or just assistance in understanding one or two classes, special education can change the way that a child learns. Before you send your child to special education classes you need to determine what is best for your child using these five tips.Does the special education class teach what your child needs? If the class is taught in the same way that the regular classes are taught, chances are your child will not benefit from this type of special education. Make sure that there is an individualized plan as well as a group plan to teach and enhance learning. If not, have a meeting with the teacher to determine if there is anything you can work out between the two of you.Do the teacher and assistant display enough patience and compassion to deal with the different attitudes and situations with each child? You can determine that by sitting in on one or two classes to monitor the way the class is taught and how they respond to each child’s needs. If a child does not understand something, you need to know how quickly they respond and how do they help. It’s important to feel comfortable knowing that when you child goes to school he or she will get the help they need. You also want to know if there is enough assistance when the teacher needs it the most.Are there volunteers in the school that can pull in when necessary? Can you volunteer as well? Schools should never turn down any type of assistance they can get when it comes to making school safe, running effectively, and appreciating all parents and guardians that want the best for their child.Are there special programs that assist the special education classes? There should be community assistance in order to give the students hands on visuals in order to understand the classroom lessons. Sometimes children learn more when they actually see it. For example, a fireman wears the gear, drives the truck, and helps to contain a fire but having a fireman come to the class room dressed in gear and tell stories of their jobs is much more effective for some students. This is sometimes easier for children to learn while others can learn strictly by studying it in a book.You also want to see how often your child’s teacher will be performing parent teacher meetings. Once a month is ideal even if it is over the phone but if it needs to be more often then you should be willing to do so. It’s important that you and your child’s teacher work together to create a working plan for your child’s education. After all, your child is the reason why you are there to begin with. If you cannot establish a good working relationship with your child’s teacher then you may be fighting with the system all year and the only one who suffers from this is your child.